Our team have over 25 years’ experience delivering daily housekeeping and office cleaning in the commercial office sector.
Pure Offices have over 20 locations across the UK catering for businesses of all sizes from start-ups to global brands providing personalized and flexible office solutions.
In February 2019, we were invited to partner with Pure Offices in Oxford to deliver daily housekeeping, office and washroom cleaning across their five sites – Oxford House, Fountain House, Triumph House, Whichford House & Innovation House.
We have worked closely with the team in Oxford to implement a series of comprehensive processes and procedures that meet their exacting requirements.
In the first few months of the contract, the focus was on improving the overall standards of cleanliness across all five sites.
It is essential that each building delivers a first impression that represents the Pure Offices brand, helping them to grow their business and attract new clients.
Our team provide daily housekeeping and office cleaning to create an immaculate and welcoming environment for businesses that are based in each building.
“We have seen a significant improved level of service since February 2019. One particular area that we have been impressed with is the quality of communication between ourselves and the Fidelis team - any of our questions or requests are acted upon quickly and efficiently.
The regular audits provide us with an insight into the overall performance and inform us of areas that we weren't aware of. It also provides an opportunity for two-way communication, suggestions and updates from Fidelis as well as feedback from ourselves.
It is a seamless process, the team come in and get the job done without any hassle which is exactly what we want.”
, Centre Manager, Pure Offices