By focusing on the training and development of our people, we can work together to ensure the highest standards and world class service provision for our customers.

It is our aim to attract, retain and motivate a high performing team across all sites and departments.

As a customer, this means you have the correct, motivated and highly trained people in place to represent your business in the way that you require; creating a synergy between us as your partner, and integrating our operatives into your team culture too.

We are committed to our colleagues by:

  • Encouraging personal and professional development for all of our team
  • Endeavouring to be an employer that our team are proud of and love to work for
  • Ensuring our team have the regular and thorough training
  • Equipping our team with the right tools to carry out their tasks to the highest of standards
  • Ensuring the Health and Safety of our team

Training

Fidelis support the British Institute of Cleaning Sciences in elevating standards in the cleaning industry.

Our Operational management team are all BICSc qualified to ensure a deep knowledge and theoretical understanding for themselves, but also for the operatives whom they induct, train and develop.

We also encourage and provide operatives with the opportunity to take part in BICSc training, Apprenticeships and further development.

Career Development

Commercial Cleaning and Facilities management is a career, not just a job. As well as offering ongoing training opportunities, we encourage all of our team to really focus on their career path and what they want from life. We can then support them towards their goals, whether they are business or personal goals.

Respect and Reward

We respect and reward all of our operatives that go above and beyond.  From achieving high standards, to supporting the team, to innovative ideas that lead to best practice.

Quality

Fidelis focus is on providing our customers with high quality in everything that we do, our people, our processes, our communication and the services that we provide.

We are ISO 9001 accredited which acknowledges the fact that we deliver consistently high performance and results, and that we have systems in place to ensure that we are very efficient to identify and implement improvements.

About us

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