25 years' experience in world class
cleaning & facility management
Testimonials
After a short tender process earlier this year we changed our cleaning, washroom and consumables supplier after being disappointed with the poor level of service received from various past contractors.

Lisa Housden, IAC Group
Fidelis is a great business. They care about what they do. The standards they operate are superb.

Gary Phipps, Colliers Land Rover
The Fidelis Contracts Management system has proven to be both effective and supportive to deliver the standards required within our NHS Centre.

Lucia Roberts, Hume Street Medical Centre
I would have no hesitation in recommending the services of Fidelis, from whom we have always received world class customer care and exceptional standards.

Sam Walton, Property Manager

Contract cleaning

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First impressions provide a lasting impression for all businesses. That is why at Fidelis we are proud to work with all our customers as Partners in providing that first impression of appearance and cleanliness. In providing professional commercial cleaning across Birmingham, the West Midlands and central England, we promise to deliver reliability and consistent, efficient, quality commercial cleaning services.

What does Contract Cleaning mean? Contract cleaning services were amongst the very first offerings from Fidelis Group. Commercial office cleaning companies use a wide variety of cleaning methods, chemicals and equipment to facilitate and expedite the cleaning process. The scope of work may include all internal, general and routine cleaning to include floors, tiles, partition walls, internal walls, suspended ceilings, lighting, furniture and cleaning,window cleaning, deep cleans of sanitary conveniences and washing facilities, kitchens and dining areas, consumables and feminine hygiene facilities as well as cleaning of telephones, IT and other periodic cleaning as required. External cleaning, litter picking and removal of graffiti may also be incorporated.

Why do I need to use a Contract Cleaning Company?  Health and safety law applies to all businesses, no matter how small. As an employer, or a self-employed person, you are responsible for health and safety in your business. You need to take the right precautions to reduce the risks of workplace dangers and provide a safe working environment.  Employers must appoint someone competent to help them meet your health and safety duties. A competent person is someone with the necessary skills, knowledge and experience to manage health and safety.  Fidelis can guide you through this process with an individually tailored quotation based on your specific needs and requirements.

Who will clean my premises?   The commercial cleaning industry is extremely competitive and employees tend to be at the lower end of the pay scale. This is predominantly due to the abundance of acceptably qualified able-bodied workers vying for jobs. This is where Fidelis are different we believe in paying our operatives above national minimum wage, and continually develop our teams with both in-house and external additional training.  Very few companies provide this level of progression and personal growth within the industry but that's what makes Fidelis different.  We try to ensure all our employees are up to the necessary skill set and qualified to handle any high risk cleaning chemicals, machinery or hygiene precautions. Individuals employed in commercial cleaning typically hold the job title of janitor, or cleaner but we use the term operative.

What happens to my current operative if I change supplier? The market has changed tremendously throughout the years, and the introduction of new legislation, such as TUPE has added new complications for buyers looking to go out into the market to find a new supplier. The Transfer of Undertakings (Protection of Employment) Regulations (TUPE) protects employees’ terms and conditions of employment when a business/contract is transferred from one owner/company to another.  However, this whole process will be managed by Fidelis and our in-house administration and legal support, and will not affect the delivery of our fantastic cleaning services.

Who will supply my cleaning materials? Contracts often require the cleaning companies to provide consumables such as: paper towels, toilet rolls, liquid soap, bin liners, etc.  Due to our 20 years experience dealing with consumable suppliers we have strong working relationships with many of our suppliers and in most cases those savings can be passed on directly to our clients.

Email us now on info@fidelisgroup.co.uk for more information.

Testimonials
After a short tender process earlier this year we changed our cleaning, washroom and consumables supplier after being disappointed with the poor level of service received from various past contractors.

Lisa Housden, IAC Group
Fidelis is a great business. They care about what they do. The standards they operate are superb.

Gary Phipps, Colliers Land Rover
The Fidelis Contracts Management system has proven to be both effective and supportive to deliver the standards required within our NHS Centre.

Lucia Roberts, Hume Street Medical Centre
I would have no hesitation in recommending the services of Fidelis, from whom we have always received world class customer care and exceptional standards.

Sam Walton, Property Manager
Contact Us

Holly House, Shady Lane
Birmingham
West Midlands
B44 9ER

T: 0121 289 3258
E: info@fidelisgroup.co.uk
Registered in England
Company No. 07682858
ISO 9001
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